Skip links
Contact Us

Fobi Support

Installation Guide

Loop Insights is reinventing brick and mortar business

1. Connect the power cable to Fobi and plug a nearby power outlet

2. Disconnect the printer cable from the back of the printer (do not unplug the power from the printer)

3. Connect the printer cable:

  • Connect USB cable you have disconnected from the printer to the port labelled A on the Fobi USB

4. Plug the provided cable connector labelled B into the Fobit port labelled B and the opposite end of the provided cable labelled C into the receipt printer

Visit Loop Portal to turn your data into actionable insights

Visual Set-up

Review the image below to properly connect your FOBI your printer and POS

Help Guide

1. Check For Power

If GREEN power light is off check all power sources, if you still have issues with the device proceed to Step 2.

2. Switch to Bypass

Flip Bypass switch so a RED light turns on. Turn the printer off for 5 seconds. Turn printer back on. Call Loop immediately.

(877) 754-5336

support@loopinsights.ai

Solutions

Let us solve your problems! Connect your business ecosystems, obtain valuable analytics and utilize AI marketing through our solutions.

Solutions

Product

Curious about what Loop’s Fobi device can do? Discover all the features that can help you business personalize your customer experience.

Product

Investors

Interested in becoming part of a rapidly growing company? See all the information you need to become an informed investor!

Investors

Solutions

Let us solve your problems! Connect your business ecosystems, obtain valuable analytics and utilize AI marketing through our solutions.

Solutions

Product

Curious about what Loop’s Fobi device can do? Discover all the features that can help you business personalize your customer experience.

Product

Investors

Interested in becoming part of a rapidly growing company? See all the information you need to become an informed investor!

Investors